Get in Touch With Us

Got a question about a casino we've reviewed, spotted something that needs updating, or want to suggest a site for us to look at? This page explains how to get in touch with Non Gamstop Casinos and what kind of enquiries we can actually help with.

How to Reach the Team

The best way to contact us is by email at [email protected]. We read every message that comes in and aim to reply within a couple of working days. Adding a short subject line about what your message concerns helps us route it to the right person faster.

What We Can Help With

We cover casinos not on Gamstop, welcome offers, payment methods and how these sites compare to UK-licensed operators. Here's where our team can genuinely assist:

  • Questions about our reviews — If you'd like more detail on why a brand appears where it does on our list of the best non Gamstop casinos, ask us directly.
  • Corrections — Offer terms, bonus percentages and free spin counts change often. If something looks out of date, flag it and we'll check it.
  • Content suggestions — Want us to cover a particular payment method, game type or a new site? Let us know what you'd find useful.
  • Partnership or editorial enquiries — If you represent a casino brand or an affiliate network, introduce yourselves and explain what you have in mind.
  • Self-exclusion questions — If you're weighing up whether to reintroduce Gamstop or need pointers on managing your own limits, mention this in your message and we'll point you towards relevant guidance.

What We Can't Do From This Page

We're an independent comparison site, not a casino operator. That means we cannot process deposits or withdrawals, resolve account disputes with a specific brand, verify your identity documents, or make decisions about bonus eligibility on a casino's behalf. Those matters sit with the casino's own support team, since each brand named on this site — such as Betmica, Kikibet, Betninja, WinnerIsland or Zombillion — handles its own customer service, KYC checks and payment queries independently.

We also can't offer financial or legal advice. If you're unsure about the legal standing of a particular site in your circumstances, that's worth checking with an independent source rather than relying on our reply.

What Happens After You Send a Message

Every email is read by a real person, not an automated system standing in for a genuine response. Our usual turnaround is a couple of working days, though it can run longer if we're mid-way through updating our rankings or checking a batch of offer terms. We'll always follow up, even if the answer is simply that we need more time to look into something.

Before You Write In — A Few Things Worth Checking First

Some questions can be answered faster by checking our existing content:

  • Wondering how we score and rank brands? We explain our approach on our main comparison page rather than repeating it here.
  • Looking for the current headline offers? These change regularly, so our non Gamstop casino comparison is kept closer to date than an email reply would be.
  • Unsure what payment methods a specific brand supports? That detail sits with the casino write-up itself, since methods vary between operators.

A Commitment to Getting Things Right

We try to keep our coverage accurate, balanced and genuinely useful — including being upfront about the limitations of any offer we cover, not just the headline numbers. Reader feedback is one of the main ways we catch things that need fixing, so if something on the site doesn't match what you experienced with a brand, we want to hear about it.

All gambling content on this site is intended for readers aged 18 and over. If you have any concerns about your own gambling, or someone else's, please say so in your message and we'll do our best to point you towards appropriate support.